Refunds And Returns 

- Discounted items are final and cannot be returned or exchanged.

- Returned items must only be returned in original product packaging and also have tags still on. 

- Returned items must have no visible signs of wear or use. 

To initiate a return or exchange please contact via the website or email.

Contact information casisscents@hotmail.com

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Delivery time - 3-5 working business days.

All Products Are Shipped via royal mail 2nd Class